Management services provided by COMPUTERLAND, ensuring efficiency
Business Relationship Management
Providing a single point of contact for all matters relating to contracts, their scope and commitments, and the quality of the services provided.
Service Level Management
Measuring and reporting contractual commitments.
Measuring the level of customer satisfaction.
Managing and adapting contracts throughout their life cycles (scope and quantities). Checking and reporting the use of fixed price and variable services.
General coordination of the different services, solutions and projects.
Improving the organisation and internal processes according to the customer’s specificities.