Contact-us

Information request

You have a question ? Need information? do not hesitate to contact us

  • +32(0)800 12 512
  •   info@computerland.be

Customer area

Access to the information area reserved for customers:

Services Center

Support for incidents & service requests

  •   +32(0)800/12.712 (Fr)
  •   +32(0)800/12.812 (Nl)
  •   support@computerland.be

Customer services

Delivery


Billing service

Build trust and improve customer satisfaction

In a business providing services, the customer comes first. Optimizing their production and/or yield is one of the most important aspects. COMPUTERLAND is committed to ensuring user efficiency and productivity and your company's workflow by providing tailored management services.

Management services provided by COMPUTERLAND, ensuring efficiency


 

Business Relationship Management

Providing a single point of contact for all matters relating to contracts, their scope and commitments, and the quality of the services provided.

Service Level Management

Measuring and reporting contractual commitments.

Custommer Satisfaction

Measuring the level of customer satisfaction.

Contract Management

Managing and adapting contracts throughout their life cycles (scope and quantities). Checking and reporting the use of fixed price and variable services.

Services Coordination

General coordination of the different services, solutions and projects.

Services Improvement

Improving the organisation and internal processes according to the customer’s specificities.

 

Why to choose COMPUTERLAND for the service Delivery Management ?

 

  • Your data at your business’ service
  • A considerable saving in time and efficiency for all employees
  • Faster decision-making
  • Support from a certified expert
  • Proven methodologies to guide you
  • Effective coordination throughout the company
  • Better management of your business relationship

ALLEUR

Avenue de l'informatique 9
4432 Alleur - Belgique
+32(0)800 12 512

GOSSELIES

Avenue Georges Lemaître 54
6041 Charleroi - Belgique
+32(0)800 12 512

LUXEMBOURG

89E Parc d’Activités Capellen - West Side Village L- 8308 Capellen
+352 26 59 06 86

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